My Toastmaster Sergeant-At-Arms debrief

Now it comes to the toastmaster year end, and my role as SAA is almost finished. It is time for me have a debrief.

WHY I picked the Role of SAA
Last  year of this time, I just joined the Markham Toastmasters club for a couple month, I was very impressed by the highly structured meeting, I was really curious about what is the behind scene; and as a software developer I am very interested in self-organized team, toastmaster club is a good example of self-organized team, I really want to know more about it; the third reason is I thought SAA is the easiest job, if you can arrive earlier each time, then it is not a problem. Considering these reasons, which droves me to attend the executive team, take the role of SAA.

HOW I did my jobs and my achievements
When I started working, I realized I was wrong, there are lots of work - both visible and invisible jobs. At the beginning, I feel a kind of stressed, and even more the past SAA Hitesh did such a great job, he raised the bar, which made me nervous, how can I match that? My mentor Robert suggested me that just try my best, I will say I did that. I have a passion to do a better job, always try to come to the meeting at 6:30PM, this job needs focus on details, since any small mistake will cause the problem; and you have to keep multi-tasking, which means I need to do some sacrifice, focus on helping others without pay attention to the meeting.  I keep asking for help, Hitesh give me lots of tips, I really appreciate this guy.

What I am proud of myself is I applied what I learned from my career to the SAA role, for example, from Lean I learned value added system and eliminate waste - when I do my job of SAA, I keep asking my self, how can I add more value to the club? how to make it better? From Kanban, I create a Kanban board to visualize the guest list; From continuous improvement philosophy, I keep asking myself, how can I improve the process, make the process better? And from Scrum/Agile, I learned the concept of Servant leadership, which means a good leader is helping other better, removing the impediments which hold them back; all these helped me a lot to do my job.

Overall beside I did my job, I make the following achievements which I believe added the value to the club:
- Created a Kanban board using a software called Trello, which is lot easier to tracking the guest list and collaborate around the executive team;
- We stared recording video for speakers since February this year;
- Setup a facebook group for the club, trying to bring social media into club

Those are nobody asked you to do it, and neither will create benefit to myself, I don't even think about adding them to my CL manual, but I still want to do them? Why? because based on the lean thinking, they definitely add value to the customer - our club members, our job is delight customer, make them happy.

Overall I got positive feedback so far, which means my hard work was recognized.

The Benefit I got
I will say this is a great experience to me, the work itself is a reward. I can apply what I learned to the club, I had the autonomy to make changes, make improvement, and especially when you see your efforts can help others and make some influence, this is a great joy. I really appreciate I have this opportunity to bring my contribution and make our club better. Another great benefit is I have a chance to make friends, they inspire me and help me a lot, which is a great asset and will definitely help me in future.

Something BAD
The only BAD thing to me is I only make one speech this year, and my table topic skills is still not improved. Comparing to other executive members, I fell behind.
The reason is one: SAA job do take more time than I thought, and it will take me lots of time to prepare my speech, there is a conflict between these 2 things, I really admire other executive members, how can they finish 2 things at the same time?


Next step
Next year, I will focus on my speech, trying to finish my CC ASAP! I fell far behind with my fellow members, I need to catch up. I have bigger plans, but I realize the road block is my CC manual, it is the impediment to reach my goals. I really need help, I need mentor, I would really appreciate if anybody can help me.